Goodbye, Trust Market

A long time ago, in a land far, far away, AT&T won some legal wrangling against Verizon. In the end, the government ordered some groups of Verizon's customers to be taken over by AT&T. These people were termed "The Trust Market" and I was among them.

What this meant was that AT&T was to take over our service, was to replace all our phones and my MiFi with AT&T things and then they were going to be our provider. In the meantime, and this was nearly two years, I could not just go into a Verizon store and get answers about my account. No one had any access to it, because we were *The Trust Market.*

Well, this did not amuse me. I have not been a Verizon customer because they are a giant and they forced me to be with them. I've been a Verizon customer since they were a "whoozzat" company. I have stayed with them for many years, because I like their service.

So, after numerous postponements, The Day finally arrived. This was the day that AT&T's devices were to be activated. That Day .. was today.

I awoke curious, so I tried to call Jack on my Verizon phone and got a message that my phone no longer had service. So I tried the AT&T phone and was told that IT didn't have service.

So this afternoon, Jack and I went hopefully to our friendly Verizon man. He is Roy at the Pantano/Broadway Verizon store. He was helpful in listening to our situation and in getting me on the phone with a guy from Verizon who knew another guy from Verizon who might be able to help. Manuel from the WinBack Department (yes, really!) was my guy.

It took the better part of 30 minutes, I'm guessing, to get it all squared away, but the offshoot is that I am again a Verizon customer, I am no longer part of a Trust Market, I have the same plan, the same devices, and they all WORK! Thank you, Manuel! Thank you, Roy! And thank you, Verizon! Here's to another bazillion years of working together!